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Astro Alerts
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Customer Q&A
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Q: Is it possible to try the 7 day free trial then cancel before the £30 monthly subscription happens
A:
Yes! You're able to cancel at any time :)
Asked on May 19, 2023
113
Q: can i cancel the monthly fee
A:
Yes you can do this via managing your membership in your WHOP hub.
Asked on May 31, 2023
46
Q: How do I cancel
A:
You can manage your subscription on the dashboard here on Whop!
Asked on Jul 17, 2023
39
Q: How can I cancel my membership?
A:
You can cancel via the dashboard or by opening a ticket in the server
Asked on Jul 5, 2023
18
Q: please may you just cancel it or something as i've been charged 0.81 for some reaosn
A:
Hey, The charge is only a temp hold from WHOP to ensure it's a legitimate card - it never gets taken just drops back into your account.
Asked on May 19, 2023
18
Q: Is this subscription any good if I am only gonna use it on phone? Not a computer
A:
Yes! We have many users who are mobile only, a lot are limted due to school/work - it's probably more common than using a PC.
Asked on May 19, 2023
12
Q: where can i get the 7 day free trial?
A:
We occasionally drop these on our instagram or tiktok socials!
Asked on Jul 25, 2023
7
Q: If I'm from Spain, can I also use the cook group?
A:
Yes! We are UK and EU based
Asked on Jun 18, 2023
6
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