A practical, nine-module, 21,000-word, shop-ready guide that equips independent auto shop owners, service managers, and lead technicians to brief and prepare their teams for safe, profitable EV and hybrid service in 30 days. Includes step-by-step plans, checklists, scripts, workflow templates, procurement guides, a marketing playbook, and a KPI dashboard tailored to small and mid-size shops. ⦁ Promise: Get your team EV- and hybrid-ready in 30 days with safety-first procedures, clear workflows, OEM information access, and a simple plan to win and service EV customers without guesswork or unnecessary spending.