Just purchased your first discord membership through Whop and not sure what to do next? No need to worry, you have come to the right place for help! In this article, we will guide you through how to claim your discord role perk and answer any frequently asked questions you may have.
- Login to your Whop.com account.
- Navigate to Your Orders page.
- Select your membership.
- Click on Claim Discord Access.
- Connect your Discord account to Whop.
- After connecting your Discord account, you will be redirected to the Discord server.
Now that you have claimed your exclusive Discord role perk, you have access to the Discord community the merchant has setup. Here you will find the content and offerings that comes with your purchase like sports picks, reselling tips, trading and more. We hope you enjoy! 😃
If the answer to your question is not found here, please don't hesitate to reach out to our live chat support team. We are around 24/7 and ready to help! 😁
- Not sure what Discord is? Check out our getting started guide for Discord.
- If you are unable to find your membership on your hub or in the inactive section, please check out our guide on how to find your membership.
- Likely, you are signed in to the incorrect Discord account on your desktop or mobile device. Double check the Discord account you linked to Whop on your Account Settings page. Please check out our Troubleshooting Tips for more information.
- Receiving an error message is caused by one of four different things, you are connecting a Discord account already linked, you are banned from the merchant's Discord server, the Whop Discord Bot is missing permissions to claim your roles, or the Discord server has paused invites/is unknown. Please check out error message information article to understand what to do next.
- If you know you are supposed to have access to an exclusive Discord community, but don't have the Join Discord Server on your hub, it's likely to do an error on the merchant's end of things. Please reach out to the merchant directly or our live chat support team for more help!
💡 Still in need of help? Contact our 24/7 live chat support team in the bottom right corner.