How people decide is expensive.

Most marketing fails before it’s even finished because it misunderstands how the mind works. People don’t start with logic. They respond with their feelings and memories first, then use logic to justify a choice that already feels right. Most businesses ignore this; they try to fix a lack of connection with more ads and content, which only creates more noise.

Choice by Design is about fixing that order.

This program shows you how decisions actually happen so you can build a brand that aligns with human biology instead of fighting it. You’ll learn how first impressions shape everything in milliseconds, how trust is built through small actions rather than sales pitches, and how a person's identity determines what they choose to buy.

The goal isn’t just better marketing. It’s making fewer wrong decisions.

INSIDE THE PROGRAM

• The order decisions follow: How to lead with feeling and follow with facts

• Why the brain makes up its mind before we start thinking

• How being familiar creates a natural preference

• Why being consistent works better than being pushy

• How people decide if something is worth it before you explain the price

• How to make your brand fit who your customer wants to be

• How to use these steps in your messaging and customer experience.

ACCREDITATIONS

BSc (Hons) Neuroscience with Psychology (University of Aberdeen)

MSc Marketing (King’s College London)