Overview

This n8n workflow enables automated AI-driven support replies via your personal WhatsApp number using WasenderAPI.com. The bot intelligently responds to user messages based on trained data stored in Google Sheets, helping you avoid the high cost of WhatsApp Business API.

What It Does Reads real-time data from a connected Google Sheet Sends AI-generated responses based on predefined training data Automatically applies rate limits to avoid account blocking Updates each contact's support status after responding Who’s It For

This workflow is ideal for:

Freelancers and small businesses offering support through WhatsApp Customer service teams seeking to automate common queries Entrepreneurs looking to deploy a cost-effective support assistant SaaS founders managing WhatsApp inquiries without expensive API costs Prerequisites

Make sure the following components are ready:

An active WhatsApp account (Personal or Business) WasenderAPI subscription (around $6/month) OpenAI API access (around $20/month) n8n instance (self-hosted or cloud) Google Sheets API connected to n8n

How to Customize the Workflow

To tailor the workflow to your business needs:

Update the training data in your Google Sheet to include your own FAQs, product info, or customer scripts Adjust prompt instructions in the OpenAI node to change the tone, style, or behavior of the response Add filtering logic using IF or SWITCH nodes to categorize and route different types of messages