Before your AI agent talks to a real customer, run it against this test suite: angry customers, price fishing, refund demands, off-topic traps, payment-data attempts. Fix the prompt until all 20 hold.

WHAT YOU GET

• 20 ready-to-run hostile test messages, grouped by failure type
• Pass/fail criteria for each
• The 7 never-do rules to put in any system prompt
• Launch checklist: what must be true before day one

If it fails here, it fails in front of a customer. Instant PDF download.