A practical digital ebook for service business owners with qualified inquiries sitting unanswered, delayed, or scattered across one primary channel. In a focused 72-hour sprint, you will learn how to contain one live inquiry queue, identify the prospects who deserve attention, and prepare thoughtful first-response drafts for your approval without handing over your judgment or your client relationships. The book guides you through five short work sessions: One Inbox, One Cutoff; The Backlog Has Three Different Jobs; Qualification Before Conversation; Drafts With a Human Signature; and Ten Minutes That Keeps the Queue Clear. You will define what cleared means, sort every inquiry by age, intent, fit, and next action, create consistent qualification signals, and establish a simple daily ritual that helps prevent the same backlog from returning. Includes practical digital worksheets and operating tools, including the Channel Cutoff Card and Lead Rescue Board. Read and apply it independently at your own pace.