This workflow builds a fully automated customer feedback and satisfaction measurement system that collects feedback after every significant customer interaction, analyses it with AI for sentiment and root cause, alerts your team to negative experiences in real time for immediate recovery, and generates weekly CSAT and NPS trend reports — turning customer satisfaction from an annual survey exercise into a continuous, real-time operational intelligence system. Most businesses measure satisfaction poorly: infrequent surveys, low response rates, no real-time alerting, and no closed loop from feedback to action. This workflow changes all of that — making the customer voice a live, actionable data stream that drives daily operational decisions.