This downloadable toolkit gives small online sellers everything they need to communicate professionally with customers and track their progress. Packed with proven scripts and templates you can customize immediately, it’s designed for beginners and small teams with no experience in copywriting.

Get instant access to editable files in common formats. Use the templates as-is or adapt them to match your brand voice. The sales tracking spreadsheet helps you monitor what’s working and where you can improve.

• Customer reply scripts for common objections
• WhatsApp follow-up message templates
• Instagram captions for product promotions
• Product description templates for multiple platforms
• Sales tracking spreadsheet with built-in formulas