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Telegram AI Bot with Human Handoff, n8n template

$15

Answers your customers 24/7. Hands off to you in one tap.

Nine real n8n executions ship with it. Read them before you buy.

You answer the same four questions at 11pm: delivery, returns, stock, opening hours. This n8n workflow answers them from notes you write, and only from those notes. The moment a message should be a person’s, it stops. The customer gets a sentence you wrote. You get the whole conversation. The bot then goes quiet on that chat, so it never talks over you. Send /resume with the chat id and it picks the chat up again.

It ships with its proof. Nine real conversations, saved as complete n8n executions, every node’s input and output exactly as they ran. Four of them end in a handoff, so you can see exactly what you and the customer get when the bot stops.

What you get: the workflow (17 nodes, n8n 2.35.7), a setup guide, nine full executions, ten screenshots, and a 60 second demo you can watch in your browser.

Setup takes about 10 minutes. One Settings node holds all 14 fields. You need self hosted n8n, a free bot token from BotFather, and an AI model. A free local model through Ollama is what this was tested on. No AI subscription needed.

What it does not do: no payments, no bookings, text messages only. It cannot message a customer first, because Telegram does not allow that for anyone. It does not notice when you reply by hand, so you end a handoff with /resume.

Deflect ten routine messages a week and it pays for itself in the first week.

Frequently asked questions