Get one-on-one remote troubleshooting for your 3D printer.

This $99 one-time purchase includes one remote support session of up to 60 minutes.

We can diagnose common printer, slicer, calibration, firmware and print quality problems using chat, screenshots, photos or video.

Possible topics:

• failed prints, first-layer problems, bed leveling
• AMS and multi-color issues
• extrusion, stringing, warping
• Bambu Studio / OrcaSlicer settings
• basic mechanical diagnosis and print quality optimization

This is a remote troubleshooting service only. We do not visit your location or take physical shipment of your printer.

Quantity: 1 troubleshooting session.
Maximum session length: 60 minutes.
The session must be scheduled and completed within 30 days of purchase.

This is a remote troubleshooting service only.
No recurring charges.

Results vary. This purchase does not include guaranteed repair, unlimited follow-up, or ongoing support.

STL files are sold separately and are not included.