Overview

Answer your members' support chats. Automatically. 🎫

Ticketoo is an AI support agent for Whop communities. It answers members in your Whop support chats, hands the tricky ones to you, and keeps every conversation in one dashboard, so nothing gets lost.

🤖 AI that answers for you Members get a fast reply, day or night, without you lifting a finger. The AI knows your products and plans, and it can see each member's own memberships, so it can answer things like "when does my subscription renew?" or "why did I lose access?"

🙋 Hands off to you when it should When a question is too complex, needs a personal touch, or is outside what the AI should handle, it passes the chat to you. You get the whole conversation, so you can jump in and pick up right where the AI left off. No starting over.

📥 One inbox for every ticket See all your support chats in one dashboard. Every ticket has a clear status: needs a response, AI handling, waiting on the customer, or resolved. Set old tickets to close on their own after a few days of quiet.

💬 Whop, in-app, and Discord Ticketoo works with Whop's own support chats, so members don't need anything new. Prefer to keep support inside your own app or community server? Add in-app chat or Discord tickets and they land in the same inbox.

🎭 Make the AI sound like you Give it your tone and your company's context, and add notes for each product so it gets the details right. Give your AI its own name and avatar, or have replies appear from a team member of yours, not a generic bot.

🧠 It gets smarter as you go See the questions the AI couldn't answer, grouped by topic, and add the right answer in one click. Approve answers from tickets you've resolved and the AI reuses them. Set if-then rules to control exactly how it behaves.

⚡ Quick replies for your team Save your most common answers and send them in one tap when you step in yourself. Invite your team, assign tickets, route them by department, and accept file and screenshot uploads.

⭐ Know how you're doing Optionally ask members for feedback when a ticket is resolved, and point happy ones to leave a review. Track ticket volume, AI usage, and how much work the AI is taking off your plate.