Chatlet is the chat bubble you’d pay Crisp $95/month ($1,140/yr) or Intercom $39+/seat/month for — self-hosted. One tiny Node server, one SQLite file, unlimited sites, unlimited agents, unlimited conversations, and every customer conversation stored on your own hardware. It pays for itself in 19 days.

• One-line embed: shadow-DOM widget (~9 KB) that can’t clash with your site’s CSS
• Real-time over WebSockets with auto-reconnect, an outgoing message queue, and a transparent HTTP-polling fallback for strict corporate firewalls
• Agent dashboard: live-updating inbox with unread badges, typing indicators both ways, sound + browser notifications
• Visitor context sidebar: current page, referrer, browser, and full past-conversation history while you chat
• Canned responses: type /shortcut in the composer to fire saved replies
• Offline mode: “leave a message” stored flagged in your inbox with optional BYO-SMTP email notify
• Multiple sites from one install, each with its own snippet; downloadable transcripts
• Returning visitors keep their history via a persistent visitor ID

Runs as a Windows desktop app or on a $5 VPS (Docker included).

What’s included:

• Windows installer download (build via npm run dist)
• Full source access — https://github.com/bensblueprints/live-chat (MIT)
• Lifetime v1 updates
• Setup guide (README quick start)
• Premium tiers coming later