A job gets booked and then nothing goes out until the day of the visit. The customer wonders if you are still coming, the office takes the call asking, and some of those turn into no-shows. A confirmation the second the booking lands fixes that, and a prep email keyed to the job type makes the visit go smoother.

This automation fires the second a booking lands. It texts the customer a confirmation, emails them prep instructions matched to the job type (HVAC, plumbing, pest control, and landscaping each get their own email), adds a Google Calendar event with a customer invite, and logs the booking to a sheet. Start to inbox is about 45 seconds.

Setup takes about 20 minutes. You connect the webhook from your booking tool, add four credentials, and swap in a few details like your business name. Adding your own job types is a matter of copying one branch and editing the prep text.