The Home Care Operating Playbook
Created for home care agency owners who are ready to stop being the bottlekneck.
The systems I created and still use today inside my own 7-figure agency — documented, sequenced, and handed to you in this operating playbook.
You didn't start a home care agency to answer every call, fix every schedule, and be the only person who knows how anything works. But that's where most owners end up — the bottleneck in their own business.
This isn't built from research. It's the literal operating system of a real, active agency.
What's inside:
9 modules · 3 Bonus Modules · Done-for-you templates · SOP libraries · Hiring guides for VA’s, Office Staff, and Caregivers · KPIs · Onboarding docs · Private community
You'll learn how to:
See exactly where your time and money are going
Hire and train a VA — get 10 hours back this week
Document your systems so they don't live in your head
Build a hiring pipeline for office staff and caregivers
Fill your pipeline and convert leads consistently
Build your full tech stack — EVV, payroll, billing, automations, and AI
This is the foundation every growing agency needs — whether you're starting, stabilizing, or ready to scale.
- 6 months ago
This ebook is by far one of the best sources of information I have come across. It’s detailed, but yet very easy to digest and understand the material. I 100/10 recommend!


