Welcome to Afilo Web Infrastructure ⚡

We provide high-performance, managed web hosting, continuous Core Web Vitals optimization, and local lead routing for service businesses.

📋 Standard Operational SLAs

• Routine Content Edits: Completed within 24–48 business hours.

• Critical Uptime Monitoring: 24/7 automated monitoring across all client endpoints.

• Lead Notification Delivery: Instant webhook/SMS routing upon form submission.

🔒 Client Privacy Notice

All private account requests, domain updates, and technical modifications are handled exclusively via Support Chat (1-on-1 private inbox) to ensure strict confidentiality.

Website: afilo.io | Inquiries: support@afilo.io

Afilo Operations, Uptime & SLA Overview

We run Afilo like infrastructure, not a freelance shop. Here's what every client and partner can count on:

Uptime Commitment

• 99.9% uptime SLA across all hosted sites — monitored 24/7 with automated failover.

• Full cloud hosting, SSL, and domain security included on every plan, no separate renewals to track.

Turnaround Standards

• Standard content edits and site updates: 48-hour turnaround, guaranteed.

• Priority requests submitted through the Request an Edit board are triaged same-day.

Emergency Support

• Site-down or critical issues: flag it in Priority Support chat for immediate escalation.

• Monthly performance and uptime reports are posted in Monthly Reports so you always know where you stand.

This post stays pinned as our standing operational log — check back anytime for the latest on how we're keeping your site fast, secure, and online.

— The Afilo Team