One 60-minute online troubleshooting session. No physical product will be shipped.

This is a single 60-minute online session to help diagnose common 3D printer issues such as bed adhesion, under-extrusion, warping, and first-layer problems. After purchase you get Support Chat to schedule and run the session, plus a Session Guide covering how to prepare.

Access lasts 14 days from purchase. This is not lifetime support, unlimited support, or on-site repair. No physical repair, shipping, or in-person service is included. This product does not include STL file access.