LDE CoachSupport

Ghost support for coaches running paid communities. We handle the recurring member questions daily so you can focus on coaching, not custome...
Heilbronn, DE
•Created byProfile pictureJohn Appleweed
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John AppleweedProfile picture@largejoint·May 4

The real reason your community members stop engaging

Most coaches blame content quality when engagement drops. But the #1 killer is actually unanswered questions.


Here's what happens: a new member joins your community, asks a basic question ("How do I access module 3?", "What's the call schedule?"), and gets nothing back for 12+ hours. By then they've already decided this isn't worth it.


I've managed support for multiple coaching communities and the pattern is always the same:


  • Day 1-3: Members are excited, asking questions

  • Day 4-7: If those questions go unanswered, engagement drops 40-60%

  • Day 14+: They stop opening the app entirely


The fix isn't more content. It's faster responses to boring, repetitive questions. The ones you've answered 200 times already.


If you run a coaching community on Whop or Skool with 100-500 members and you're drowning in the same DMs every day — that's exactly what we handle at LDE CoachSupport. Ghost support, daily coverage, so you can actually coach.