Referrals are the cheapest leads you will ever get. The problem is that most service businesses never ask for them in a way that actually works. A verbal "let us know if you have friends" at the end of a job gets forgotten by the time the customer gets home.

This blueprint sends a referral request 3 days after a job is complete, when the work is still fresh and the customer is satisfied. It is a direct SMS with your referral link and a clear incentive. When a customer responds with a name and number, a second workflow logs the referral and sends them a message confirming their discount is on file.

Includes the n8n workflow, a plain-English setup guide, and a limb spec. Setup takes about 25 minutes. Works with Google Sheets and Twilio. Part 2 (referral capture) can be connected to a Typeform, Jotform, or any form tool that can send a webhook.