Most telehealth providers don't realize how much revenue they're leaving on the table from coding mistakes.

Here's what I see constantly working with virtual clinics:

Under-coding is the silent killer. Providers default to lower E/M codes (99213) when the documentation supports a 99214 or 99215. On a panel of 20 patients/day, that's $30-60 per visit left behind. Over a year? Easily $50,000+.

Telehealth modifiers get missed. Place of Service codes, modifier 95 vs GT — small details that cause denials and delayed reimbursements.

Documentation gaps create audit risk. If your notes don't support the code billed, you're exposed. CMS is increasing telehealth audits every year.

The fix is simple:

1. Have a trained medical scribe document encounters in real time

2. Use certified coders who understand telehealth-specific billing rules

3. Run monthly coding audits to catch patterns early

This is exactly what we do at MedCode Pro for telehealth providers. If you're running a virtual clinic and want to stop hemorrhaging revenue on documentation, let's talk.

Welcome aboard! Here's what to expect now that you're a MedCode Pro client:

🩺 Onboarding (Week 1)

• We'll schedule a brief intro call to understand your EHR setup, specialty, and documentation preferences

• You'll share secure access to your charting system

📋 How It Works

• Our certified scribes document your telehealth encounters in real time

• Our coders review charts and assign accurate CPT/ICD-10 codes

• You review and sign off — that's it

💬 Communication

• Use the Client Portal chat for any questions, revision requests, or priority flags

• We aim for < 4 hour turnaround on all documentation

📊 Monthly Reports

• You'll receive monthly coding accuracy reports and documentation analytics in Updates & Resources

Looking forward to taking documentation off your plate so you can focus on patients.