You do great work. But happy customers drive off and the review never gets written, usually because nobody asked at the right moment.

The 5-Star Playbook is a simple, honest system for asking every customer at the right time, in words that sound like you, while staying inside Google’s review rules. Built for mobile detailers, house cleaners, lawn care crews, pressure washers, mobile mechanics, handymen, and anyone who works at the customer’s place.

What you get:

• 20 copy-paste review-request templates (same-day texts by trade, follow-ups, emails, invoice line, in-person scripts, QR card lines)
• 10 reply templates for positive, negative, and mixed reviews, plus a 4-step bad-review fix
• The rules in plain English: what Google and the FTC say about incentives, gating, and fake reviews
• 16-point Google Business Profile checklist
• 30-day review sprint, day by day
• Tracker spreadsheet (Excel / Google Sheets) that flags who to ask and when to follow up

Set up in about 15 minutes. No software to buy. No made-up stats and no guaranteed results. It gives you the system for asking every customer, which is the part you control.

Rather have someone run it for you? Momentum Co also offers done-for-you review management at $199/month. See the last page of the Playbook.

Refund policy: No refunds on digital downloads.