Welcome to Sovi! You just made the smartest marketing decision for your business. Here's how to hit the ground running:

Getting Started (takes ~10 minutes)

1. Connect your Google Business Profile — This is how Sovi monitors and responds to your reviews automatically.

2. Set your brand voice — Tell us your tone (professional, friendly, bold) so every piece of content sounds like you.

3. Add your locations — Whether you have 1 or 10, Sovi adapts to each one.

What Sovi Handles From Day One

• Review responses — New reviews get professional, on-brand replies within minutes.

• Content creation — Posts, captions, and campaigns built around what's working in your market.

• Competitive intel — See what your competitors are doing and where you can win.

• Campaign automation — Seasonal promos, re-engagement sequences, and more — running on autopilot.

Need Help?

Drop a message in the Community Chat — our team and fellow business owners are here to help.

Let's grow. 🚀

It's not about who's better. It's about who shows up.

I've worked with hundreds of local service businesses — medspas, dental practices, HVAC companies, salons, contractors. The pattern is always the same:

The business with better marketing wins, even when their service is worse.

Here's what separates the businesses that dominate their local market:

1. They respond to every review within 24 hours

Google's algorithm rewards engagement. A business with 200 reviews and zero responses gets outranked by a business with 80 reviews that replies to every single one.

Most business owners know this. Almost none do it consistently.

2. They post content that answers real questions

Not stock photos with "Happy Monday!" captions. Content that answers the questions their customers are already Googling:

• "How often should I get a facial?"

• "What's the difference between a deep clean and a regular cleaning?"

• "How do I know if my AC needs replacing vs repair?"

This is free traffic. And almost nobody in local service is doing it well.

3. They know what their competitors are running

The best local businesses aren't guessing. They know what promos their competitors are pushing, what keywords they're ranking for, and where the gaps are.

You don't need to outspend them. You need to outposition them.

4. They automate the boring stuff

Review responses, follow-up emails, seasonal campaigns — none of this requires a human touch every time. The businesses that scale are the ones that automate the repetitive work and spend their time on what actually matters: serving clients.

If you run a local service business and want to stop losing customers to competitors who are simply louder, that's exactly the problem we built Sovi to solve.