ECOM MRR VIP CLUB

New partnership with an ISO sorted for my members 

No monthly caps 

Next day payouts 

Subscription friendly 

😘

Most VIP Club stores wait for confused customers to email them…🤔

A properly built Help Centre answers their questions before they need to contact you

It can help reduce support tickets, refunds, disputes and confusion when customers see their recurring membership charge

Once created, you can link it throughout your:

• Website footer

• Membership confirmation emails (if you send any)

• Customer service email replies

• Email flows

The software is easy enough to set up, and I have included a video showing you how

The important part is knowing exactly what questions to include and how to answer them properly

So I have created an 18-page copy-and-paste guide covering every section, question and answer used in my own VIP Club Help Centre

Charges (The important one), cancellations, membership benefits, tracking, delivery problems, returns, replacements and customer support are all included

Customers (especially Karen’s) want answers quickly. Giving them an instant, clear answer can prevent disputes and save your customer service team hours of back-and-forth emails

The full guide is now available inside the Whop for all members 🤝

When running a digital membership / MRR business, one of the hardest things to work out is whether your ad campaigns are actually profitable once rebills hit🤔

Your front-end ROAS can look terrible, but that doesn’t always mean the campaign is losing money

So I built another calculator for my members.

You can plug in:

• Ad spend

• Front-end revenue

• Number of sales

• VIP membership price

• Average COG

And it will calculate things like:

• Rebill revenue needed to break even

• The exact rebill approval rate you need to break even

• Projected rebill revenue

• Projected profit before fees

• Projected profit per customer

• ROAS after the first rebill

There’s also a live approval-rate slider, so you can instantly see what happens to your profit if your rebill approval rate is 50%, 60%, 70%, 80% etc.

This is especially useful if you’re scaling hard on the front end and your main goal is to acquire as many customers as possible while staying around break even.

Instead of guessing whether a 0.8, 1.0 or 1.2 front-end ROAS is good enough, you can see the exact rebill approval rate needed for that campaign to become profitable.

You can calculate one campaign individually or combine multiple campaigns together and analyse the overall numbers.

Another new tool now available inside the members area on Whop✅

You’re welcome🤝

I've partnered up with Mark Wagner, Founder & CEO of Disputifier, to host a LIVE Chargeback Prevention & Dispute Management AMA.

Tuesday 25th August | 11AM EST

If you're running a subscription brand, chargeback prevention and management is non-negotiable.

We'll be talking everything chargebacks, RDR, Ethoca, dispute alerts, prevention, dispute management & more.

This is your chance to ask questions directly to someone on the other side of the industry who deals with chargebacks and disputes every day.

Whether you're new to the space, already processing serious volume, or just want to understand how to better protect your business, you're welcome to join.

Completely free to attend.

Register here 👇

 https://us06web.zoom.us/webinar/register/WN_ZqgsvlqxRxaIIFq5evFPiQ

This is a live Q&A, so come with questions.