Production n8n pipeline for ticket classification, sentiment scoring, and squad routing via Claude and Gemini.

What’s included:

• Deterministic JSON Schema extraction for urgency (P1-P4), intent, sentiment, and language
• Dual LLM adapter support: Zero-code switching between Anthropic Claude 3.5 Sonnet and Google Gemini 1.5 Flash
• Universal helpdesk compatibility with native webhook payloads for Zendesk, Freshdesk, Intercom, and Email
• Dynamic squad routing with automated internal note drafting and Slack/Discord high-priority escalation