Clear ownership. Faster decisions. Less depending on you.

The Founder’s Blind Spot is a practical implementation eBook for UK founder-led and owner-led service businesses with fewer than 20 employees.

It helps you identify the routine decisions, approvals and repeated questions that keep returning to you, then build the conditions for transferring five recurring operational decisions safely.

Using the Operate Better FIND → FIX → IMPROVE method, you will identify your approval queue, separate genuine founder-level decisions from those returning because ownership or boundaries are unclear, assign named owners, define decision criteria and authority limits, create clear escalation triggers and retain appropriate visibility over the standards that matter.

You also receive a practical implementation toolkit containing the Approval Queue Tracker, Recurring Decision Audit, Decision Rights Template, Ownership and Escalation Guide and 30-Day Implementation Plan, with completed examples showing how the tools can be used in a UK service-business context.

By the end of the 30-day implementation, the goal is clear: at least five recurring decisions no longer routinely wait for your approval, while you remain involved in the standards, risks and exceptions that genuinely need you.