A comprehensive, practitioner-led course that teaches you the full lifecycle of user journey mapping and usability testing — from research planning through synthesis and iteration.

You’ll learn how to map real user journeys (not just happy paths), design and run moderated and unmoderated usability tests, synthesize findings into actionable design decisions, and present results that stakeholders actually act on.

What’s inside:
• Build journey maps grounded in real user data, not assumptions
• Master the 5 core usability testing methods and when to use each
• Run your first moderated test within the first week
• Learn to write tasks, recruit participants, and analyze sessions like a pro
• Frameworks for prioritizing findings and driving design changes
• Templates, scripts, and checklists you can use immediately on the job

Who this is for:
Product designers, UX designers, and aspiring UX researchers who want to stop guessing and start validating. Whether you’re 1 year in or 5, this course fills the gaps bootcamps skip.

What you get:
• 30+ structured text lessons across 6 chapters
• Real-world exercises and downloadable templates
• Private community chat with fellow designers
• Direct access to course updates and new content