This purchase includes one online support session of up to 60 minutes. Whop does not bill by the minute. Topics: printer setup, slicer settings, calibration, first layer, print quality, extrusion, bed leveling and common print failures. We work through your issue together, but we can’t guarantee every problem will be fixed. Access expires 7 days after purchase, so book your session in that window. Not included: STL files, ongoing or unlimited support.