One purchase equals one private online 60-minute 3D printer troubleshooting session. Delivery is online. Book and redeem the session within 30 days of purchase. The 60 minutes is the session length, not a 60-day membership.

This is a one-time payment, not a subscription. It does not include STL file downloads. It does not include Exclusive Updates.

Session scope can include failed prints, slicer settings, first layer, adhesion, basic calibration, extrusion, print quality, and general printer setup.

This does not guarantee a repair, a successful print, unlimited follow-up, or lifetime support.