Example of the triage bot I install.

A DM comes in. The workflow buckets it FAQ / urgent / owner and drafts the reply. Only the last two wake a human.

What you get:

• Importable n8n JSON
• Webhook path: qw-inbox
• Escalate stub for Slack or SMS

POST JSON:
{“from”:“jess”,“channel”:“instagram”,“text”:“what time do you close friday”}