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Shop Support Inbox: chat and email

$15/ month

Chat + email in one inbox, every customer answered in their language

Helpdesk inbox for online shops (Shopify, WooCommerce or any store) that sell to customers in English, German, Spanish, Portuguese and Japanese.

• $15 a month for the whole shop, flat: unlimited conversations, no per-ticket, per-agent or per-AI fee. 2,000 AI drafts and translations a month are included; at the cap AI pauses until the 1st and nothing is billed on top.
• Every message both ways in the customer’s language: chat from your store widget and email you forward arrive translated into your language, and your reply goes out in theirs. Each AI draft is checked for the right language and for numbers that are not in your order or shop facts before you see it.
• Chat widget in 5 languages (one script line), left or right with a bottom offset so it never covers a sticky add-to-cart bar. A visitor’s message stays on their device until the inbox confirms it, then shows a tick.
• Order lookup from your own orders export (CSV from Shopify, WooCommerce or any shop), read in your browser and never uploaded.
• Export every conversation as CSV or JSON at any time.
• Why monthly: you answer customers every day. Each month new chats and emails land translated, with 2,000 fresh AI actions and each customer’s history in one place. Cancel and the widget shows your contact email instead, forwarding stops filing and AI stops; you can export everything for 30 days.

Free, no signup: the reply desk. Paste one customer message and get its language, a translation, the matching order from your