Every difficult letter you’ll ever need to write, already written. 114 UK templates in plain English — fill in the brackets and send. Complaints and refunds citing the Consumer Rights Act 2015. Chasing unpaid invoices, from polite nudge to letter-before-action. Cover letters for every situation. Tenant and landlord letters, appeals, small business, work and resignation. Editable Word files plus printable PDFs, instant download, yours forever. Written for the UK by Orion Digital — any problems, email info@oriondigital.uk.