Your 24/7 AI assistant for vacation rental guests.

Runset Guest AI answers guest messages automatically — check-in info, Wi-Fi, parking, house rules, local tips, and more. Works 24/7 in 50+ languages with automatic detection. Resolves 85%+ of inquiries in under 60 seconds.

How it works:

1. Upload property info via CSV/Excel or enter it directly in our control panel
2. Connect your channels (Airbnb, Booking, WhatsApp, Email, Telegram, web chat, and more)
3. The AI answers using your real property data — it never invents anything

When it can’t answer confidently (complaints, emergencies, booking changes), it alerts you instantly with full context so you can take over with one click.

Smart Lock Automation (Nuki):
Built-in smart lock system specialized in Nuki. The bot generates and sends access keys to guests automatically before arrival. Fully automated check-ins — zero manual work.

Compatible with any PMS. No migration needed.

Plans:
Starter (up to 5 properties) — €45/mo
Pro (up to 25 properties) — €110/mo
Business (up to 40 properties) — €185/mo

Contact hello@runset.ai