I've spent the last few months talking to restaurant and café owners in Quebec, and one pattern kept showing up: their biggest revenue leak isn't the food — it's the first 10 seconds someone spends looking them up online.

Here's what actually happens on a bad restaurant site:

• Someone searches your name after seeing a Google review

• The site takes 6+ seconds to load, or looks like it's from 2014

• There's no way to see hours, call, or book without digging

• They bounce, and go to the competitor with a cleaner listing

Meanwhile, reviews compound the problem. Most owners with 5-25 employees don't have time to respond to reviews, let alone actively request them from happy customers. So the rating drifts down, and new customers never even get to the website.

We built Servea around a simple thesis: restaurants shouldn't need to hire a marketing team to fix this. One subscription handles reputation management (review requests + responses), a real website, and an AI voice chatbot that answers calls and books tables when your staff can't pick up.

If you run a restaurant or café and this sounds familiar, happy to share what's worked — feel free to ask questions below.