Sulong

The all-in-one gym platform. Manage your gym, engage your members, and grow your fitness business — all from one place.
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Xander Von OrtizaProfile picture@xvortiza·Jun 2

Why most gyms lose 40% of new members in 90 days (and how to fix it)

The fitness industry has a dirty secret: the average gym loses nearly half its new members within the first three months.


It's not because the workouts are bad. It's because there's zero connection between the member and the gym outside of their visits.


Think about it — someone signs up, gets a tour, maybe does a free session, and then... nothing. No community. No accountability. No reason to come back when motivation dips.


The gyms that retain members at 80%+ all have one thing in common: they build a digital layer on top of their physical space.


That means:

  • A place where members can talk to each other between sessions

  • Updates and content that keep them engaged on rest days

  • A direct line to ownership — not a generic support email


This is exactly what we're building at Sulong. One platform where gym owners manage operations AND give their members a reason to stay connected.


If you run an independent gym and you're tired of the revolving door, this is your spot.