A study by HubSpot found that 90% of customers rate an "immediate" response as important when they have a support question. And "immediate" means under 10 minutes.

If you're a solopreneur or small team, that's basically impossible. You're building, selling, shipping — and in between, someone's waiting 4 hours for an answer about your return policy.

Here's the thing: most support questions are repetitive. Shipping times, pricing, how-to's, refund policies. The same 20 questions, over and over.

That's exactly where AI chat widgets shine. You feed it your FAQ and business info, it handles the repetitive stuff 24/7, and you step in only when it actually matters.

I built Supports.Chat for exactly this. One script tag, a JSON knowledge base, and your site has an AI agent that speaks 7+ languages and answers from cache when it can (zero API cost on repeat questions).

If you're running a lean operation and bleeding customers because of slow replies — this is the fix.