Worried about the calls and texts your mum or dad gets? You don’t need to take over their phone or their bank account. You need a plan you make together.

The Family Scam Plan walks you through it, one short step at a time. You’ll agree a family code word, a call-back rule everyone follows, and a one-page plan for the fridge. You’ll set up the safety features your parents choose, and know what to do if a scam gets through.

Facts and phone numbers come from official UK sources, including the NCSC, Ofcom, Citizens Advice, Age UK, the FCA, UK Finance, Stop Scams UK and Report Fraud. Written for the UK.

55 pages (6 x 9 in), PDF. Print the cards and fill-in pages as many times as you like for your own family.

What’s inside: start with a kind conversation; know the signs of a scam; your family code word and call-back rule; calls and the front door; texts, emails and online accounts; money safety nets; and if a scam gets through, the first hour.

Who it’s for: UK adults who want to help a parent stay safe from scams without nagging.

Who it’s not for: anyone who needs help right now after losing money (please call your bank, or 159, then Report Fraud on 0300 123 2040, or Police Scotland on 101); and people outside the UK.

FAQ
Will this stop every scam? No. Nothing can. It gives your family simple habits and a plan for if one gets through.

If the file won’t open or isn’t what this page describes, email support@teqvarra.com within 14 days of buying and we’ll refund you in full.