The SmallBiz Sales Lab

The proven sales system built for small business owners and entrepreneurs. Master cold outreach, discovery calls, objection handling, and...
Palm Harbor, US
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•Created byProfile pictureJordan Jones
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Jordan JonesProfile picture@jjones9295·Apr 24
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The #1 reason small businesses fail at sales (and how to fix it)

Most small business owners didn't start their company because they love selling. They started because they're great at what they do — design, coaching, consulting, building.


But here's the truth: if you can't sell, nothing else matters.


You can have the best product in the world. If nobody buys it, it doesn't exist.


The real problem


It's not that you're "bad at sales." It's that nobody taught you a repeatable process. You're winging it — sending random cold emails, hopping on calls with no framework, and hoping people say yes.


Hope is not a strategy.


What actually works


After closing thousands of deals across multiple industries, I've found that sales comes down to 3 things:


  1. Know your ICP cold. If you can't describe your ideal customer in one sentence, you're selling to everyone — which means you're selling to no one.


  1. Ask better questions. The best closers aren't the best talkers. They're the best listeners. Your discovery call should be 70% the prospect talking.


  1. Follow up relentlessly. 80% of sales happen after the 5th touchpoint. Most people give up after 1-2. The money is in the follow-up.


The fix


Stop treating sales like an art. Start treating it like a system.


Build a repeatable process. Track your numbers. Know your close rate, your average deal size, and your conversion at every stage.


That's exactly what I break down inside The Ultimate Sales Playbook — a complete system for entrepreneurs who need to start closing deals, not just "doing sales."


If you're tired of leaving money on the table, this is for you. 🔥