You already know the moment: a client asks for “just one quick thing,” and it’s either an unpaid hour or an awkward conversation.

This is the free starter: the exact 4-line change-order wording, one full pushback script (email + Slack), and an office-hours card you can send today. No signup beyond this, no pitch, just the tools.

If it’s useful, the full Client Operations Kit has the other seven scripts, the retainer cap sheet, and the async delivery templates — but this card works fine on its own.