Help new users move from account creation to completing a meaningful core task without making a product tour the price of getting started.

This practical eBook shows SaaS designers how to find where momentum stops, distinguish observed behaviour from assumptions, and shape a clearer first-use experience around the work users came to do.

Across Where Momentum Stops, The First Use Traffic Light, What Counts as Value?, A Starting Context With Fewer Decisions, Guidance at the Moment of Need, Evidence Over Tour Completion and A Practice That Holds, you’ll explore how to review first-use demands, define a valuable first task, reduce avoidable decisions and place guidance where it can help.

Use the approach to assess your current journey and make evidence-informed design choices, rather than measuring success by tour completion alone. Designed for SaaS designers who want a more focused path from sign-up to first value; delivered as a digital eBook, with nothing physical to receive.