SHN / RalliRoots Community Questions & Answers

Customer Q&A

Q: If I join with the monthly fee option, will I be able to switch to the yearly option once I find out if this is a good fit for me?

A: Absolutely!

Asked on Jan 3, 2024

Q: Will it cover selling on Walmart as well?

A: We have an entire Category just for Selling on Walmart!

Asked on Jan 3, 2024

Q: Hey, what if I pay for the year and the group stops in 4 months?

A: We will absolutely be around for years to come😊 If worst case scenario happened and we did shut down, of course refunds would be given.

Asked on Jan 3, 2024

Q: What is the targeted SLA to have questions answered by Support/SMEs?

A: Support questions are answered daily :) -Chaz

Asked on Jan 3, 2024

Q: Will the zoom calls be recorded and hosted for those that cannot attend?

A: Absolutely! We will have a playlist with all recordings! -Chaz

Asked on Jan 3, 2024

Q: If I am not satisfied after a month, can I cancel my subscription?

A: Absolutely! We offer a 100% guarantee :)

Asked on Jan 17, 2024

Q: Hi I am a small seller and need mostly motivation. Seems like this group may be geared to big sellers ? Also can I cancel at any time ?

A: Hi there, the group is perfect for beginners through seasoned sellers alike. We have beginner information and calls weekly, and if you're looking for motivation, this is the place to be! You can cancel at any time. Thank you.

Asked on Apr 23, 2024

Q: Will the community (the $30 one) be limited to a set number? I've been in groups before with 200+ people & it lead to a lot of price tanking on BOLO's

A: We do not have a cap on the Community but we do have a 20 member cap on our Leads Lists.

Asked on Jan 3, 2024

Q: is the "support" via discord? if so will it be monitored/maintained by admins/SMEs?

A: We have a Support Ticket Channel within the Discord and it is monitored by our Staff daily. -Chaz

Asked on Jan 3, 2024