ECOM MRR VIP CLUB

5.0 (21 Reviews)
The home of MRR ecommerce. Learn the exact backend, CRM, banking, payment processing & customer service systems I use to build and scale VIP...
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MR MRRProfile picture@mrmrr4·14h

When running a digital membership / MRR business, one of the hardest things to work out is whether your ad campaigns are actually profitable once rebills hit🤔


Your front-end ROAS can look terrible, but that doesn’t always mean the campaign is losing money


So I built another calculator for my members.

You can plug in:

  • Ad spend

  • Front-end revenue

  • Number of sales

  • VIP membership price

  • Average COG


And it will calculate things like:

  • Rebill revenue needed to break even

  • The exact rebill approval rate you need to break even

  • Projected rebill revenue

  • Projected profit before fees

  • Projected profit per customer

  • ROAS after the first rebill


There’s also a live approval-rate slider, so you can instantly see what happens to your profit if your rebill approval rate is 50%, 60%, 70%, 80% etc.


This is especially useful if you’re scaling hard on the front end and your main goal is to acquire as many customers as possible while staying around break even.


Instead of guessing whether a 0.8, 1.0 or 1.2 front-end ROAS is good enough, you can see the exact rebill approval rate needed for that campaign to become profitable.


You can calculate one campaign individually or combine multiple campaigns together and analyse the overall numbers.


Another new tool now available inside the members area on Whopâś…


You’re welcome🤝

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MR MRRProfile picture@mrmrr4·Aug 18

I've partnered up with Mark Wagner, Founder & CEO of Disputifier, to host a LIVE Chargeback Prevention & Dispute Management AMA.


Tuesday 25th August | 11AM EST


If you're running a subscription brand, chargeback prevention and management is non-negotiable.


We'll be talking everything chargebacks, RDR, Ethoca, dispute alerts, prevention, dispute management & more.


This is your chance to ask questions directly to someone on the other side of the industry who deals with chargebacks and disputes every day.


Whether you're new to the space, already processing serious volume, or just want to understand how to better protect your business, you're welcome to join.


Completely free to attend.


Register here 👇

 


This is a live Q&A, so come with questions.

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MR MRRProfile picture@mrmrr4·Aug 17

I’ve been in the MRR space for over 2 years.

I’ve answered over 100,000 customer emails in that time.

So I connected ChatGPT to my customer service inbox and had it analyse the 5 most common VIP membership emails we receive.

I then broke down:

  • How I would reply to each one

  • Why I reply that way

  • The psychology behind the response

  • When to refund

  • When to partial refund

  • When to only cancel

  • How I try to stop the customer ever going to their bank

It’s now a 28-page Customer Service doc inside the Whop 🔥

Customer service can make or break this business model.

The goal isn’t just answering emails.

It’s reducing chargebacks, retaining subscribers, protecting your MIDs and protecting your profit margins.

Knowing when to fight for a rebill and when to just take the $29.99 loss can save you a LOT of money long term.

The 5 most common emails + my suggested replies + the psychology behind every response is now live inside the Whop.

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MR MRRProfile picture@mrmrr4·Aug 17

Successful AMA payment processing call with Doug Kelsey from Paynote & Seamless chex. The full call recording has now been added to the blueprint

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MR MRRProfile picture@mrmrr4·Jul 14

@MR_MRR4 on X & Telegram 🌍️