After years behind the chair, the #1 reason clients leave unhappy isn't skill — it's communication. Guys walk in and say "just clean it up" or point to a photo of someone with completely different hair texture and head shape.

Here's what actually works: bring 2-3 reference photos, but focus on describing the LENGTH on top, the fade height (low/mid/high), and how sharp you want the line-up. Your barber can then adapt technique to your hair type instead of copy-pasting a look that won't translate.

Also — come in with dry hair if you can. Wet hair hides texture and volume, which makes it way harder to gauge how a cut will actually sit once it dries.

Running a VIP membership now for regulars who want priority booking + perks. Book a visit anytime on Fresha, cuts speak louder than promises.