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DKYProfile picture@agilebile49·18h

Stop writing “Attached is my resume” as your whole email

A resume with no message is a guess. The reader opens the file and has to work out why you sent it. Put the role, one proof, and the next step in the body.


Weak

Hi, attached is my resume. Thank you.


Stronger (job)

Hi Maya, I am applying for Support Specialist. I handle 30–40 English tickets a day for an online shop. Resume attached. Is a 20-minute call Tuesday 10am or Wednesday 3pm EDT possible?


Weak (freelance)

Hi, attached is my portfolio. Let me know.


Stronger

Hi Jordan, you need 12 product pages by Friday. I shipped 12 Shopify listings in 8 days last month. Two samples are attached. I can start Tuesday if you send the SKUs today.


Rule

The email body is the pitch. The attachment is the proof.


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DKYProfile picture@agilebile49·1d

Stop writing “We value your feedback” with no ask

It sounds caring. It asks for nothing. Most people close the email. Ask for one answer and say how long it takes.


Weak

We value your feedback. Let us know what you think!


Stronger (e-commerce)

Did the size fit? Reply S, M, or L-fit in one word. It takes 10 seconds, and it helps us fix the size chart.


Weak (freelance)

I would love your feedback on the draft.


Stronger

Draft is in the Doc (3 sections). Reply with “approve” or one note per section by Wednesday 2pm EDT, and I will ship Thursday.


Rule

If they cannot answer in one line, you asked too much. Cut it to one question.


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DKYProfile picture@agilebile49·2d

Stop writing “Thank you for your patience” with no new date

Customers hear “we are late” and still get no answer. Say what happened, the new date, and what you will do next.


Weak

Thank you for your patience. Your order will arrive soon.


Stronger (e-commerce)

Your order is delayed 2 days at the warehouse. New delivery date: Thursday. Tracking link is in this email. Reply here if Thursday does not work.


Weak (freelance)

Thanks for your patience while I finish the draft.


Stronger

The draft moved to Wednesday 2pm EDT. I will send 3 sections in one Doc. Still work for you?


Rule

Thanks without a new date is just a pause. Add the day.


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DKYProfile picture@agilebile49·3d

Stop writing “Free shipping on all orders” with no rule

Shoppers hunt for the catch. If the page does not state it, they assume the worst. Name the minimum, the date, and the delivery time.


Weak

Free shipping on all orders! Shop now.


Stronger (e-commerce)

Free 2-day shipping on orders over $50. Order by Thursday 3pm EDT for delivery Saturday.


Weak (freelance offer)

Free revisions for my clients.


Stronger

2 rounds of revisions included. Send notes within 48 hours so I can ship by Friday.


Rule

If “free” has no limit, people do not trust it. Add the rule and the clock.


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DKYProfile picture@agilebile49·4d

Stop writing “Hope you’re doing well” as your first line

It is a warm-up line. The reader still does not know why you wrote. Lead with the item and the ask.


Weak

Hope you’re doing well! I wanted to follow up on the files.


Stronger (freelance)

Still need the 4 product photos. If they land by Thursday 3pm EDT, the listing can go live Friday. Thursday still work?


Weak

Hope you’re doing well. I’m writing about the open role.


Stronger (job)

I applied Monday for Support Specialist. I handle 30–40 English tickets a day. Is a 20-minute call Tuesday 10am or Wednesday 3pm EDT possible?


Rule

One short greeting is fine (“Hi Maya,”). Then go straight to the point.


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DKYProfile picture@agilebile49·5d

Stop ending emails with “Please advise”

“Please advise” hands the work back to them. They have to guess what you need. Offer two options and a date.


Weak

The photos are late. Please advise.


Stronger (freelance)

The photos are not in yet. I can go live Monday with your old images, or wait and go live Wednesday with the new ones. Which do you prefer? I need an answer by Friday 3pm EDT.


Weak

I submitted my application. Please advise on next steps.


Stronger (job)

I applied Monday for Support Specialist. Is a 20-minute call Tuesday 10am or Wednesday 3pm EDT possible? If not, I can check back next Thursday.


Rule

If your last line does not name a choice or a day, it is not a question. Rewrite it.


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DKYProfile picture@agilebile49·6d

Stop writing “Let’s hop on a call” with no time

A call with no clock is extra work. They have to guess the length, the day, and the point. Name when, how long, and why.


Weak

Let’s hop on a quick call whenever you are free.


Stronger (freelance)

15 minutes Friday 11am EDT to lock the 3 homepage sections. If Friday is tight, Monday 10am also works. Which slot should I take?


Weak

Would love to jump on a call to discuss the role.


Stronger (job)

I can do a 20-minute call Tuesday 10am or Wednesday 3pm EDT. I handle 30–40 English tickets a day. Which day is easier?


Rule

If the invite has no day and no length, it is not an invite. Add both.


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DKYProfile picture@agilebile49·Oct 14

Stop writing “Any update?”

That subject is a poke, not a question. They have to reopen the whole thread to guess what you want. Name the item and the decision.


Weak

Any update on this?

Just checking if there is news.


Stronger (freelance)

Still waiting on the 4 product photos. If they land by Thursday 3pm EDT, the listing can go live Friday. Thursday still work?


Weak

Any update on my application?


Stronger (job)

I applied Monday for Support Specialist (30–40 English tickets/day). Are you still reviewing this week, or should I check back next Thursday?


Rule

If they cannot answer without scrolling, rewrite the line.


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DKYProfile picture@agilebile49·Oct 13

Stop writing “I’m reaching out”

They already know you reached out. The email is open. Line 1 should say why.


Weak

I’m reaching out regarding the project. I wanted to see if you had a chance to look at it.


Stronger (freelance)

Homepage draft is in the Doc (3 sections). Approve as-is, or send notes by Wednesday 2pm EDT so I can ship Thursday.


Weak

I’m reaching out to express my interest in the open role.


Stronger (job)

I applied Monday for Support Specialist. I handle 30–40 English tickets a day. Tue or Wed after 3pm EDT work for a 20-min call?


Rule

Cut “reaching out.” Start with the item and the next step.


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DKYProfile picture@agilebile49·Oct 12

Stop writing “Just a friendly reminder”

It sounds soft. It is still empty. They already skipped the first note. A “friendly” ping with no ask gets skipped too.


Weak

Just a friendly reminder about the files. Let me know when you can.


Stronger (freelance)

Still need the 4 product photos. If they land by Thursday 3pm EDT, the listing can go live Friday. Thursday still work?


Weak

Friendly reminder that I applied last week. Happy to chat whenever.


Stronger (job)

I applied Monday for Support Specialist (30–40 English tickets/day). Are you still reviewing this week, or should I check back next Thursday?


Rule

If the reminder does not name the item and a time, it is not a reminder. Restate the decision.


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