✅ WHAT’S INCLUDED

🧑‍💼 Your own dedicated IT expert — same person every time
📅 One-to-one support available Monday to Friday, 9am – 5pm GMT
🔧 WiFi & network issues — dropped connections, slow speeds, devices not connecting
🖨️ Printer & peripheral setup — offline printers, scanner issues, new device setup
📧 Microsoft 365 support — Outlook, Teams, OneDrive, Word, Excel problems
💻 Windows issues — updates, crashes, blue screens, slow performance, driver errors
🔐 Password & account recovery — locked out staff, forgotten passwords, MFA setup
🌐 VPN & remote access — setup and troubleshooting for staff working from home
⚙️ Software installation & troubleshooting — any Windows-compatible software
📁 File & folder issues — OneDrive sync errors, missing files, sharing permissions
🛡️ Basic security checks — making sure Windows Defender and updates are active
🔒 Monthly security awareness PDF sent to all your employees — keeps your team protected from scams, phishing, and cyber threats
💡 Trusted software recommendations — we tell you what’s worth paying for and what to avoid
🛒 Hardware advice — unbiased guidance on laptops, printers, and upgrades before you spend a penny
📈 Monthly IT strategy sessions — proactive advice to improve productivity and reduce future problems

📊 WHY CHOOSE US
✅ 20,000+ cases resolved over 5 years
🧑‍💼 Your own dedicated expert — not a helpdesk
💷 Flat monthly fee — no hidden costs ever