
Most new hosts either wing it or buy a pretty welcome book template and call it done. That covers maybe a quarter of what actually running a listing takes.
This kit gives you the full system:
π Guest Welcome Book β check-in details, wifi, house rules, appliance guide, local recommendations, emergency info, and checkout instructions, all in one polished document your guests will actually read.
β Operations Kit β a room-by-room turnover cleaning checklist, an inventory list with par levels so you never run out mid-turnover, a maintenance log, and pre-arrival + post-checkout inspection checklists.
π¬ Guest Communication Scripts β 9 ready-to-send messages for every stage of the guest journey: booking confirmation, pre-arrival, check-in, a mid-stay check-in (the single best way to prevent a bad review), checkout, review requests β plus scripts for late checkout requests, noise complaints, and damage claims.
π° Host Business Kit β a seasonal pricing planner, an expense tracker for tax season, guest screening questions to vet bookings before you accept them, and a cancellation policy template.
Every document is fully editable β just fill in your property details and go. Built for hosts running one unit or several, solo hosts and co-hosts managing properties for others.
WHATβS INCLUDED (4 documents + README):
01 - Guest Welcome Book
02 - Operations Kit
03 - Guest Communication Scripts
04 - Host Business Kit