Ten chapters, written by an operator who brokers landscape and hardscape jobs at the Jersey Shore at a 30% markup with no trucks. Broker math. Why the season is the real boss. Where the money leaks (missed calls, ballpark-by-text, no follow-up, the owner as bottleneck). What the front desk is allowed to do and when it must hand to a human. The scripts: answer, qualify, book the estimate, handle “just give me a number,” handle tire-kickers, follow up with a reason, the no-show text. The stack, and what not to buy. How to quote and close without living in the inbox. What to start 60 days before the last mow, and what not to start.
Files, no call. This is the document, not a course of talking-head videos.