Your VAs should not be answering “what time are you open?”
If you run social for more than a handful of clients, most of the inbox is the same 12 questions on repeat.
Hours. Pricing. “Is this still available?” Booking links. The comment that is just an emoji.
A junior VA sitting in that queue is expensive and slow. They also copy-paste until the brand voice dies.
The fix is not “hire more.” The fix is a reply agent that:
Knows each client’s hours, offer, and banned phrases
Drafts in that client’s voice
Leaves the angry, legal, or high-ticket threads for a human
We built Agent automators for agencies that are already drowning. Connect the profile. Feed it the replies you already send. Review the first 20. Then let it work the rest.
If you are still staffing an inbox like it is 2019, you are paying for work software should eat.
