疑问 — Frequently Asked Questions
疑问 — Common Questions, Answered Plainly
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How quickly will I receive my reading?
Within 6 hours of payment. The report is delivered as a PDF to the email address you provide at checkout. If you do not receive it within 6 hours, contact us through support chat — delays are rare and always resolved same day.
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I don't know my exact birth time. Can I still order?
Yes. The year, month, and day pillars still produce a meaningful reading. The hour pillar adds specificity, particularly to the Career and Self palaces in Zi Wei Dou Shu, but its absence does not void the reading. If you have an approximate time (morning / afternoon / evening), include it and we will note the uncertainty in the report.
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Is this like a Western horoscope?
No. Western sun-sign astrology uses one variable — the position of the Sun at birth. BaZi uses eight variables encoded in a two-thousand-year-old calendrical system. Zi Wei Dou Shu uses over 108 stars distributed across 12 life palaces. The methodological depth is not comparable.
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Does it predict the future?
It maps tendencies, seasons, and structural patterns — not events with certainty. The reading will tell you the quality of a ten-year cycle, the elemental flavor of the current year, and which domains of life are lit or shadowed. What you do within that map is your own.
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Can I order a reading as a gift?
Yes. At checkout, provide the recipient's birth details and your own email address. The report will be sent to your inbox and you can forward it at the right moment.
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What format is the report?
A typeset PDF, designed in the spirit of a calm manuscript. Approximately 18 pages for the BaZi Reading, 28 pages for the Combined Reading. Readable on screen or printed.
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What is your refund policy?
Full refund within 14 days of purchase, no questions asked. Contact us through support chat.
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What do you do with my birth data?
It is used solely to calculate and interpret your reading. Your data is not sold, shared with third parties, or used for model training.
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Have a question not answered here? Use the support chat — we respond promptly.
