One online 1-on-1 troubleshooting session of up to 60 minutes per billing cycle. We work through 3D printer setup, slicer settings, bed leveling, first layer, extrusion, calibration, and common print failures over chat or video.

This subscription renews automatically every 2 days and includes one online support session of up to 60 minutes per billing cycle. Access follows the subscription status. This is not billed by the minute, not a one-time purchase, not lifetime support, and not unlimited support. We do not promise every fault can be fixed.

STL downloads are a separate product. This session does not include the Halloween STL Pack.