How to find your purchase on Whop

1. Search your email for the words "Whop Order Confirmation" or from "no-reply@whop.com".
2. On the receipt for your purchase, check which Whop Account was used.

• If another Whop ID that you use appears on the receipt, sign in to that Whop account and use the steps in this article to cancel the subscription.
• If you can't find a receipt from Whop for the subscription, you might have bought the subscription using a different email address. To find out which email you used, check your bank or credit card statement for a WHOP.COM/PAY/ABC123 transaction descriptor link. Visit the transaction link, scroll down to the customer details section, sign in using the account used to purchase, and use the steps in this article to cancel the subscription.

Once you are signed in to the correct Whop account, navigate to your Feed to find your purchase.

Frequently Asked Questions

If the answer to your question is not found here, please don't hesitate to reach out to our live chat support team. We are around 24/7 and ready to help! 😁

How do I transfer my purchase to a different account?

• Check out our Transfer Membership guide.

How do I unlink my Discord from another account?

• Check out our Unlink Discord account guide.

What to do if my purchase was imported to Whop?

• Welcome to Whop! If your membership was transferred from another dashboard provider to Whop, you likely need to link your Discord account to your Whop account from the Account Settings page. Your membership will be found on Hub.